Four Florida counties deploy intelligent emergency messaging system
The Miami Urban Area Security Initiative (UASI) has awarded San Diego-based MIR3, a developer of intelligent notification solutions, a contract to provide expanded Intelligent Notification services in the Florida counties of Miami-Dade, Broward, Palm Beach, and Monroe. Miami UASI was formed to distribute homeland security funds across South Florida. At its discretion, it can disburse funds to other municipalities that would likely be called in an emergency. The multi-modal MIR3 Intelligent Notification solution was chosen for high-speed emergency communications in these four areas after a successful pilot of the technology in the City of Miami. During 2004 and 2005, the City of Miami used the MIR3 Intelligent Notification platform an average of once a month to speed the process of notifying and mobilizing first responders and other key individuals during disasters that pose a threat to human lives and critical business and government operations.
The MIR3 Intelligent Notification platform is important for business continuity as it facilitates the rapid delivery and response of emergency communications to and from any device such as landline, satellite and mobile phones, e-mail, pagers, SMS, PDAs, and fax. Once profiles of individual recipients or groups are set up, communications can be sent with a click of a mouse. Seconds later the emergency messages are received on each individual’s preferred device. If the preferred device does not answer, the message is automatically sent to the next device in the person’s profile, with speech-to-text translation automatically performed if needed. This process repeats itself using high-speed communication protocols until a response is received. In all, tens of thousands of messages can be sent and responded to in a matter of minutes using the MIR3 technology.
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